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Online Complaints

Guidelines for lodging complaints

  • Complaint should be specific with relevant details.
  • Correct name and address are mandatory for processing the complaints.
  • No correspondence shall be entertained on the subject after lodging the complaint.
  • In case it is found that complaint was false and harassment of officials has been caused, action may be taken against the complainant.
  • The anonymous/pseudonymous complaints will not be processed, in case of lack of verifiable facts and approval of CVC is not obtained.
  • The complaint having vigilance angle shall only be examined. the vigilance angle comprises of misuse of official position, demand and acceptance of illegal gratification, case of misappropriation / forgery or cheating, gross and willful negligence, blatant violation of laid down systems and procedures, reckless exercise of discretion, delay in processing the case, etc.
  • Further, if a complainant wishes to keep his identity secret/confidential, there is a provision to lodge a complaint under PIDPI resolution to CVC. For further details/guidelines for lodging a PIDPI complaint, please visit CVC website :